Privacy Policy

Introduction

Intriident Pty Ltd (ABN: 12 345 678 901) ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website intriident.com or use our neural network services.

This Privacy Policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and applies to all personal information we collect from Australian residents and overseas visitors.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, industry, job title, business requirements
• Technical Information: IP address, browser type, operating system, pages visited
• Communications: Records of correspondence, enquiries, and feedback
• Marketing Preferences: Newsletter subscriptions, communication preferences

How We Collect Information

We collect personal information through:

• Contact forms and enquiry submissions on our website
• Email correspondence and phone conversations
• Newsletter subscriptions and marketing interactions
• Cookies and similar tracking technologies
• Business meetings, consultations, and networking events

How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Providing neural network consulting and AI solutions
• Communication: Responding to enquiries and maintaining client relationships
• Marketing: Sending relevant updates, newsletters, and promotional materials (with consent)
• Business Operations: Managing accounts, processing payments, and maintaining records
• Legal Compliance: Meeting legal and regulatory requirements
• Website Improvement: Analysing usage patterns to enhance user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party contractors who assist with our operations (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• Consent: When you have explicitly consented to the disclosure

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyse website traffic and user behaviour
• Personalise content and advertisements
• Remember your preferences and settings

You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access, use, or disclosure
• Accidental loss, destruction, or damage
• Misuse, interference, and modification

Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfil the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When personal information is no longer required, we securely delete or anonymise it.

Your Rights

Under Australian privacy law, you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Complaints: Lodge a complaint about our handling of your personal information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us using the details provided below.

International Transfers

We may transfer your personal information to countries outside Australia for data processing and storage. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Complaints: If you believe we have breached your privacy, you can also lodge a complaint with the Australian Privacy Commissioner at www.oaic.gov.au